Privacy Policy

1. Introduction

White Space Studio Inc. ("we," "us," or "our") is a Hawaii-based corporation providing professional website design and development services to businesses in the Philippines and internationally. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at whitespacestudio.ph (the "Site") or use our services.

By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

2.1 Personal Information You Provide

When you contact us through our forms, request a demo, or inquire about our services, we collect:

• Full name
• Email address
• Phone number (with country code)
• Business name and type
• Website or Facebook page URL (if provided)
• Any other information you choose to provide in your inquiry

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information through cookies and similar technologies:

• Google Analytics: IP address, browser type, device information, pages visited, time spent on pages, referring website
• Microsoft Clarity: Session recordings, heatmaps, click patterns, scroll depth, user interactions
• Server logs: IP address, browser information, access times, page requests

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver our website design and development services
• Send service-related communications (project updates, invoices, technical notices)
• Improve our website and services through analytics and user behavior analysis
• Understand how visitors use our Site to enhance user experience
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure security of our Site

4. Third-Party Services and Integrations

4.1 Service Providers (Data Sharing)

We share your personal information with the following third-party service providers to operate our business:

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Facebook Messenger Integration

4.3 Contact Form Data Handling

When you submit a contact form on our Site:

• Your form data is sent to our server via a secure HTTPS connection
• We process it through Resend (email delivery service) to send to our team
• Your information is stored in our email system for customer service purposes
• We retain form submissions for 3 years after last contact for business records
• We never share contact form data with third parties for marketing purposes

5. International Data Transfers (Philippines to USA)

White Space Studio Inc. is based in Hawaii, USA. If you are accessing our Site from outside the United States (including from the Philippines), please be aware that your information will be transferred to, stored, and processed in the United States where our servers are located and our service providers operate.

By using our Site and providing your information, you consent to this transfer and processing. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact inquiries: Retained for 3 years after last contact
• Client data: Retained for duration of service relationship plus 7 years for tax/legal purposes
• Analytics data: Retained according to Google Analytics and Microsoft Clarity retention policies (typically 14-26 months)

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Cookie control: Disable cookies through your browser settings (may affect site functionality)

To exercise any of these rights, please contact us at hello@whitespacestudio.ph

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. A cookie is a small file placed on your device that enables various features and functionality.

8.1 Analytics Tools We Use

8.2 How to Disable Cookies

You can control and delete cookies through your browser settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Safari: Preferences → Privacy → Block all cookies
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Edge: Settings → Cookies and site permissions

Note: Disabling cookies may affect some functionality of our Site.

For more information: Google Analytics Cookie Policy

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

10. Children's Privacy

Our services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Hawaii and the United States of America, without regard to conflict of law principles. White Space Studio Inc. operates under U.S. privacy laws and standards.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: